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Enphase Systems

Information • Monitoring • Support • Warranty

Enphase

System Monitoring

My Enlighten

System Monitoring

System Monitoring

Internet connection

Connecting to Internet

Enphase System

How it works

How it works

Enphase Products

File downloads

Downloads

Enphase Components

Warranty information

Enphase Warranty

Enphase Systems

Support

Troubleshooting & Support

Enphase system components

Envoy-S Gateway

Microinverters

Q-Relays

Enphase Q Relays

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System Monitoring

- My Enlighten -

Introduction to MyEnlighten

Consumption Monitoring Walkthrough

MyEnlighten Access

Getting setup for access to system monitoring.
We will register your system using the email address provided by you.

There are no additional steps you need to take to register or activate MyEnlighten monitoring for your system.
The MyEnlighten software is free for system owners.

After your system is powered on and has operated successfully for 24 hours, you will be sent your MyEnlighten login credentials.

Your username is the email address you provided. You will be sent a temporary password that you will reset when you first log on.

Enphase MyEnlighten
► enlighten.enphaseenergy.com

Problem with MyEnlighten Access?

Can’t find login credentials email?
Look for your Welcome Email in your spam or junk folder if you do not receive it within three days of system turn-on. The email will be from Enphase not SolarWise Wagga.

If you have deleted your welcome email, you can request a new password by visiting enlighten.enphaseenergy.com and clicking Forgot your password? link.
If necessary, we can resend your activation email upon request.

Forgot your password? Just click the Forgot your password? link. Request a reset and look for an email from [email protected].
(Check your spam or junk folders, if you don’t see it in your inbox.)

Purchased a home with  Enphase?
If you have recently purchased a home with an Enphase system you can complete a Change of Ownership

Logging in to MyEnlighten

How to log in to Enlighten

Access the Enlighten Login page from your desktop or mobile device.

From your desktop
Open the browser of your choice and navigate to enlighten.enphaseenergy.com or visit enphase.com and click the Enlighten Login link in the upper right corner of the screen.

From your mobile phone or tablet
Open the browser of your choice and navigate to enlighten.enphaseenergy.com or visit enphase.com and open the drop down menu in the upper right.

More info
► https://enphase.com/en-au/support/how-log-enlighten

MyEnlighten Monitoring

Enphase MyEnlighten

Mobile Apps

iOS and Android

There is an Enlighten mobile application for both the iOS and Android operating systems.

The Enlighten mobile app provides mobile-optimized features for monitoring your Enphase system on the go.

Enphase Enlighten and Apps
► https://enphase.com/en-au/homeowners/enphase-app

Introduction to the Enlighten mobile app

Watch this video to learn about the features of the Enlighten mobile app and how to access them.

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System Monitoring

- Internet Connection -

Has your system stopped reporting data?

If your Wi-Fi network name or password has changed, or if you’ve switched internet provider, start here to get your system back up and running.

Follow these step-by-step instructions to get your system connected.
► https://enphase.com/en-au/support/envoy-offline

Or use one of the Wi-Fi setup options below.

Option 1: WPS
If your internet router has WPS function, this will be the easiest method to use.
Follow the steps in these WiFI WPS instructions.

Wi-Fi WPS instructions PDF

Locating your Envoy-S

The Envoy will usually be located in a solar distribution board.
It may also be located on or behind the panel in your meter box.

Reconnecting your Envoy-S or IQ Envoy via Wi-Fi

 

Option 2: Setup using Enphase Enlighten App

Reconnect your Envoy to a Wi-Fi network using the Enphase App

Download Instructions as PDF

Option 3: Setup via manual Wi-Fi settings

Reconnecting your Envoy S or IQ Envoy using Manual Wi-Fi setup

Enphase Energy

- Warranty -

Covered Products and Limited Warranty Periods.

IQ7-series microinverters continuously connected to the internet through an Envoy product:
10 years commencing on the earlier of (i) 4 months from the date the Covered Product is shipped from Enphase, or (ii) the date the Covered Product is activated* in Enphase’s Enlighten™ system (such applicable date is referred to as the “Warranty Start Date”).

Envoy-S Metered: 5 years from the Warranty Start Date.

Mobile Connect:  5 years from the Warranty Start Date.

Consumption CT:  5 years from the Warranty Start Date.

Refer to warranty documentation for full details.

► https://enphase.com/en-au/warranty/australia

Microinverter Limited Warranty AU-NZ
AC Battery Limited Warranty AU-NZ

Enphase Systems

- Troubleshooting & Support -

Reading your Envoy-S display LEDs

Troubleshooting problems

This Envoy-S status and troubleshooting information is shown here to help you to understand the operation of your Enphase system. It will also help with diagnosis if you ever need to call us for support.

Support for System Owners

► https://enphase.com/support/homeowners

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