NSW Emergency Backstop FAQs
Quick answers to the questions we hear most from Wagga and Riverina customers.
Can the grid switch off my solar?
In a rare grid emergency, AEMO can instruct the network to temporarily reduce or pause exports from backstop-enabled solar systems. It is a last resort, used only after other measures, and it is expected to be brief.
Is my existing solar system affected?
No. The new requirements apply to new and upgraded systems. If you plan to upgrade, expand or add a battery, get in touch first so we can check whether the requirements will apply.
When do the new requirements start?
Requirements start phasing in from late 2026, alongside the NSW CER Installer Portal, and roll out gradually by postcode. We can confirm the timing for your address, or check the NSW Government backstop page for the latest.
Will it affect my battery?
Batteries are covered through system design. A zero-export instruction can still let solar power your site and charge the battery, while a pause on generation may stop both for the duration of the event. Hybrid, AC-coupled and backup setups can behave differently. Explore our solar battery storage options.
Do I need internet for the backstop to work?
Yes. Backstop signals are sent over the internet. Where there is no reliable connection, a low static export limit is applied under your connection agreement until connectivity is available. The NSW Government has a guide to keeping your rooftop solar connected to the internet.
Does the backstop change the value of going solar?
Solar still cuts your power bill by offsetting what you would otherwise buy from the grid, and a battery lets you store surplus rather than export it. The backstop mainly limits exports during rare events, so the self-consumption case for solar and storage remains strong.