Solar Analytics

Information • Tutorials • Support • Warranty

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Monitoring Dashboard Access

Once we have completed the site registration in the Solar Analytics portal, an invitation email will automatically be sent for you to set up your account.

In most cases, this will be sent to the email address that you provided during the sales process with your installer.

The email subject will say “Welcome to Solar Analytics”.

Click on the ‘SET UP MY ACCOUNT NOW’ button in the email to activate your account and set a password.

Please note that this button can be used only once.

If you have not received the activation email 7 days after the Solar Analytics Monitoring device has been installed; please contact our office.

Preview of activation email

Where to access the Solar Analytics dashboard?

Your Solar Analytics dashboard can be accessed via mobile phone, tablet or computer.

Accessing the dashboard by computer:

Visit the my.solaranalytics.com link in your internet browser.
Alternatively, you can visit the Solar Analytics website and look for the ‘Log In’ button at the top right corner.

Monitoring Dashboard: my.solaranalytics.com

Official website: solaranalytics.com/au/

Accessing the dashboard by tablet or smart phone:

For Android or iOs users, you can download the ‘My Solar’ app from Google Play or App Store.

Support & FAQ

Click to visit Solar Analytics and select from the following support categories

Make an Enquiry

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Useful Links

Monitoring Dashboard: my.solaranalytics.com

Official website: solaranalytics.com/au/

Solar Analytics Warranty
[https://solaranalytics.zendesk.com/hc/en-gb/articles/360015587612-Solar-Analytics-Warranty]

Hardware warranty – full terms and conditions
[https://www.solaranalytics.com/sites/default/files/downloads/solar_analytics_warranty.pdf]

Solar Analytics Platform Terms and Conditions
[https://solaranalytics.zendesk.com/hc/en-gb/articles/360040377371-Solar-Analytics-Terms-and-Conditions]

System Owners Support
[https://solaranalytics.zendesk.com/hc/en-gb/categories/115000343266-Solar-System-Owner]

Dashboard Features
Learn how to use all the features on the dashboard
[https://solaranalytics.zendesk.com/hc/en-gb/sections/360007557472-Dashboard-Features]

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Google Rating

4.9

SolarWise Wagga

4.9

review us on

Erica Williams

If you are looking to purchase solar we would highly recommend to purchase off Bob from SolarWise Wagga. We wanted to purchase our system from a locally owned business and our expectations were meet tenfold. The system quality and continuous support is exceptional.We have reached out to Bob on several occasions over the years to ensure we are using our system to our full potential. Bob ongoing knowledge and support is incredible. Bob you are a credit to SolarWise.

David O'Neill

We had our first 9.6kW system installed by Alex and his team back in 2010. Over the years since then Solarwise have added a Tesla Powerwall battery to our system, followed by a heat pump, an additional 4.1kW of solar panels and a second Tesla Powerwall battery.In all instances the workmanship and service of the Solarwise team has been exceptional. I highly recommend Alex and his team at Solarwise to anyone considering solar. I wouldn’t use anyone else. We are fortunate to have these guys operating in Wagga Wagga.

Ken Hampson

I have recently transitioned to solar panels, battery backup and a heat pump hot water system.The service and competence of the team at SolarWise Wagga Wagga is really of high customer service, solid product knowledge and strong focus on customer service. I would highly recommend SolarWise Wagga if you are thinking of or wanting to transition to solar power

Colin Taggart

Great service and customer support - I am a very happy customer and would highly recommend Solar Wise!!

Kate A

Amazing above and beyond customer service. Bob's been a legend. Fantastic explanation of the system when purchasing and really helped us in choosing the best electricity provider after having it installed.

Rob Cunningham

Bob and the team honor their words. Cannot fault the service. Unlike most companies once you pay you become "WHO was that again" Not here you are looked after all the time. Highly recommend

Peter Thomas

We had our system installed over eight months ago and it has worked faultlessly since then. At the time of installation, Alex and his team were very professional and courteous and explained everything to us and made us feel very comfortable with our decision to proceed. I would highly recommend this local business.

Erin Nuske

Installation was done on time, with a friendly team. We had a couple of issues after installation, which were quickly attended to. The system has worked perfectly since then. I would happily recommend SolarWise and would use them again.

Russell Neil

The SolarWise team are the real deal.Excellent service from start to finish and ongoing support with energy bill reviews.System was installed in a timely manner and has work great since installed.Wagga Wagga is very lucky to have a local business who are passionate about renewables and are experts in their field.

Dale Chadwick

Great explanation of how it all works. Good service from quote to installation. Good follow up contact to ensure all is functioning. Very pleased.

Jamie Frendo

Great service. Installation was super. Love the lg solar panels. All questions I had where answered with great responses.

Adrian Williams

Bob from SolarWise is fantastic and very knowledgeable about our solar system and how to use the system to reduce our power bill.Bob has continued to support us over the last six months with reviewing our bills, making us aware of changes that will reduce our bill and letting us know what providers are offing the best deals.Thanks Bob, we appreciate you great service.

tim cameron

I can't speak highly enough of these guys. Their professionalism has been 1st class from the time I had contacted Alex at SolarWise around one month ago. I was interested in solar options for our home in Wagga. Alex popped out to our place earlier than expected, we had good chat (in simple terms as I had minimal to no knowledge on the subject) and quotes for a couple of recommended options by the end of the week. When the install team were here (again, in sooner than the expected time frame), they were friendly, professional and cleaned up after themselves. Alex had just made a follow up call with me this morning giving me great confidence that SolarWise haven't just taken our cash and ran but will continue to support us going forward with keeping an eye on our usage, may offer further info and recommendations and help should we have any queries.Everything the team have done for us are what I expect of a local business but have certainly done it to the best of their ability in a better than expected time frame (which i understand is tough in the current climate due to many factors).Hands down 5 stars, fantastic service and experience

RVeeThereYet

Rang these guys about purchasing a Victron solar controller for our caravan. They didn’t have the exact unit I wanted in stock but had a similar model. Did it at a great price. Couldn’t be happier. Thanks fellas…!

OLD_GUY_OZ

SolarWise had to rewire the entire power board and did so with minimal delay, they also removed a damaged solar panel from the grid on an old system and reconnected that system to the power supply so now we have 2 systems running at no extra cost than what was quoted, Thank you very much, i would reccomend SolarWise to anybody who needs installation or repairs done.

Alan Barbour

Minimal interruption to our daily life, most courteous workmen

David Shaw

We where very happy with the service we received and the system's performance has exceeded our expectations

Andrew Stow

Alex and his team at SolarWise recently installed a roof solar system for me.They were at all times very helpful and I am very happy with the product they provided, and the price quoted.The job was carried out over 2 days, but the total time taken would have been a little over a day.The installation team worked around my daily routine and were very flexible. Alex’s after sales service was also great, ensuring that I was able to retrieve the best information from the system.

Ryan Nash

Great experience from start to finish. Can't fault anything. Thanks Alex and team

Trevor Player

Wagga SolarWise was on time and on quote. A great clean neat job. First class advise and clarity on installation of Solar System. Follow up has been excellent. Highly Recommended

NandN Yes

Great service. Very efficient

Jim M

Great service from Solarwise. Quoting, installation and answers to queries all very good.

Tom Triffitt

We were contacted for an earlier installation which suited us. A very neat and efficient install by Kirk and his crew and were receiving FIT within 7 days. From consultation to installation the process was hassle free.

Athoriel Eldritch

Called a few times with lots of questions. Bob was happy to talk and help us make the best choice. Installers are a great bunch of lads. Did a fantastic job. Thanks to everyone at Solar wise.

Marilyn Lee

Solarwise are very professional and very knowledgeable. Would and will recommend them to everyone.

Jeff Newell

As a return customer I find again Alex and his team at solarwise are always available to help out.If it’s just for advice or purchase of quality products there spot on !A local business that’s success comes from service and supportGood job guys 👍🏻

Kerry Howard

Alex Manly and the team at Solar Wise installed our first set of solar panels. We have recently extended the number to increase the output. Alex and the team have worked with us keeping us abreast of change and providing advice and support as required. They deserve a rating of 5 out of 5 and would recommend them to anyone.

Jock Graham

Alex and the team at Solarwise run a topbusiness. Willing to travel and offer practical advice and service for anything to do with solar. Recommend anytime

David Emery

Alex and his team provide excellent customer service and quality products. Highly recommend SolarWise for your complete solar experience!

Megan Carey

We have recently installed LG panels to our home, after first consulting with Bob Hitchens. The information we received was given in a manner that was easy to understand, the process was seamless. The installation crew were professional and I would not hesitate to recommend this product and this company for this purpose.

Daniel S

We have not purchased anything from them yet but they have been very helpful and informative during the quoting phase.

Robert Loxton

Excellent off grid installation. Very happy with design and performance.After sales advice and support very good

George Martin

I am very pleased with the service from SolarWise Wagga.Bob Hitchens, the sales manager, explained everything to me in detail after which I was happy to sign up for 17 solar panels. Four guys turned up after a couple of weeks and installed the solar panels with the minimum of fuss.Well done Bob and well done installation team.George Martin.

Anthony Harpley

Great service and advice. Turned up on time and fitted solar very professionally. Great after sales advice as well. Highly recommend.

Ken Davis

Outstanding service and support. I cannot recommend Alex and his team highly enough. Excellent installation support teams, both plumbing and electrical for our new heat pump.Both crews went out of their way to make sure the job was done professionally, efficiently and politely.Alex they are a credit to your business ethos, thank you again for your tremendous support prior to and after the installation.

Matthew Day

Really good service before and after installation. Highly recommend.

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Solar Analytics

Information • Tutorials • Support • Warranty

Monitoring Dashboard Access

Where to access the Solar Analytics dashboard?

- How it Works -

Connection

Operation

Video Guides

How to use the Energy Plans page

Support & FAQ

Click to visit Solar Analytics and select from the following support categories

Make an Enquiry

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